Total Triage 4.6.15

Total Triage by CareXM is the core component of an online patient care coordination platform designed to facilitate collaboration and streamline tasks related to patient care and communication for remote and home-based care.

Key Features:

• Intelligent Call Routing
• Call Tracking and Reporting
• Geo-Mapping and Status Updates by Clinician
• Call Recording
• Custom Call Codes
• HIPAA Compliant Secure Messaging
• Call Analytics
• Staff Mobile Number Masking
• Access to Real-Time Patient Data
• Operational Streamlining through Work-Life Balance Tools

About the Total Triage by CareXM App:

Total Triage by CareXM is a mobile application tailored for in-home healthcare personnel, leveraging CareXM's intelligent call routing system to efficiently direct incoming patient calls to available caregivers. This feature prevents interruptions for caregivers already assisting patients, allowing them to focus on uninterrupted care. Staff members can choose from various availability settings and schedule future on-call shifts. Additionally, Total Triage by CareXM offers HIPAA-compliant secure messaging and real-time staff location tracking to enhance coordination during care visits.

Total Triage by CareXM has significantly enhanced the patient and caregiver experience by utilizing intelligent call routing to alleviate the burden on overworked in-home care providers, enabling them to concentrate on delivering care without disruptions from incoming calls. Calls are efficiently routed to available team members, on-call staff, or external triage services, optimizing staffing efficiency, reducing burnout, and ultimately leading to improved patient outcomes during peak periods.

For more information, please visit www.carexm.com.

NOTE: This application is intended for monitoring patient conditions and does not offer direct diagnoses or medical opinions. Consult a licensed medical professional before making any medical decisions.